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May 11, 2026

£107,004 in “Ghost” Revenue: Is Your Agency Leaving Six Figures on the Table?

byThe Agent Response Team The Agent Response Team

Most estate agents spend their time focused on winning more instructions. More valuations, more listings, more opportunities to grow revenue. But sometimes the biggest opportunity isn’t finding more business,  it’s making more from the business you already have…

That’s exactly what we’ve seen with agencies using Agent Accept. One agency has already generated £107,004 in additional gross sales YTD simply by putting structure around services they were already providing.

The Revenue Leak Most Agencies Don’t Notice

Most agencies already deliver valuable add-on services every single day. AML checks, EPCs, marketing packs, buyer onboarding, seller protection products, they’re all part of the transaction process. But in many agencies, they’re either:

  • Given away for free
  • Charged inconsistently
  • Forgotten entirely
  • Or handled manually in a way that makes revenue easy to lose

Over time, that creates a huge profit leak.

 

Same Instruction. Different Revenue.

Two agencies can win the exact same instruction, at the exact same fee percentage, and walk away with completely different levels of profitability. The difference usually comes down to process.

One agency absorbs costs and watches margins disappear. The other presents clear service options, takes payment upfront, and captures revenue consistently. That’s where the extra income comes from.

 

The Biggest Revenue Drivers YTD

Here are the products that generated the majority of the additional revenue for this agency so far this year:

Silver Marketing Pack £48,750.00
Bronze Marketing Pack £14,666.67
Buyers Compliance Administration Fee £11,250.00
EPC Rating £11,050.00
Buyers Information Pack £9,000.00
Gold Marketing Pack £5,541.67
Sellers Protection Policy £4,875.00

 

The important point is this… none of these were brand-new services. This revenue came from packaging and presenting existing services properly, with a consistent system behind them.

 

Plug the Leak with Agent Accept

Agent Accept was built to make this process simple. It gives estate agents a branded online payment portal where services like AML checks, EPCs, marketing packs, and upgrades can be clearly presented and paid for upfront.

Instead of awkward conversations and manual chasing, clients receive a secure payment link and can pay online instantly.

If one agency can generate over £100,000 in a 5 month period, with services they were already offering…How much revenue is your agency giving away?

 

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