We are always working on improvements and new features for Agent Response. This week we have got some exciting new release and big new features to help improve your lead generation. So without further adieu…

Property actions

Our new feature called ‘Property Actions’ is here to help you with those multi-listed properties.

Currently, in Agent Response, you are able to turn off the protal notifications, so you only receive emails of completed lead forms. This has helped estate agents to focus on other tasks and concentrate their efforts on the leads are really interested in a property and have taken the time to complete the form. However, there are situations where you want to receive all emails regarding potential leads, including the portal notifications.

An example where this would be useful is for multi-listed properties. As these are listed by more than one agency, time is of the essence for responding to these Letting leads. In cases like this, you can use your discretion to manually process the initial portal lead, rather than have them complete the Agent Response form, allowing you to capitalise on your ability to let the listing as soon as possible.
You can learn more about setting this up here

Automate maintenance calls

We have expanded the options you have available with the Agent Response phone system to include automating maintenance queries. This works by directing people who phone to your maintenance form and can integrate with services such as Fixflo (or others), helping you save time by automating the maintenance queries/calls.

You can learn more about setting this up here

Improved messaging service

We have made some tweaks and changes to improve the phone messaging option. Now, when someone leaves a voice message, it will be converted to text so you also receive a text version of the message. This will make it a much handier as a reference to get all details, than needing to re-listen to the answer message.

Learn how to set up the messaging option