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November 18, 2024

How to Generate Revenue 24/7: Optimising Your Out-of-Hours Processes 

byAvatar Samantha Howell

Timing is everything in our industry. Potential buyers and vendors often reach out outside of traditional office hours, and every missed connection could be a missed opportunity. With Agent Response, however, you never have to worry about losing touch. Our automated registration process allows you to respond to enquiries instantly, gather key information, and start building a relationship—all before the office doors even open.

Here’s a glimpse into how Agent Response automates lead engagement and registration in real-time:

5:09 AM – Instant Response to Enquiries

An enquiry comes in early from On The Market. Rather than waiting for office hours, Agent Response immediately sends a reply, acknowledging the enquiry and inviting the buyer to join the VIP mailing list. This instant interaction makes the lead feel valued and ensures that they don’t slip through the cracks.

6:53 AM – Qualified Lead Opportunities

Just an hour later, the buyer replies with valuable information, presenting pre-qualified referral opportunities. They express interest in relocation, mortgage, and solicitor services. With this, Agent Response can identify and categorise the lead, preparing valuable referral opportunities for the business, all before the day begins.

8:11 AM – Out-of-Hours Call Capture

At this point, the lead decides to follow up with a call, reaching out before standard office hours. Thanks to Agent Response’s system, this out-of-hours call is logged and responded to without delay.

8:14 AM – Viewing Confirmation

In less than three minutes, Agent Response processes the call and confirms the lead’s request to book a viewing. By the time the office opens, the lead has received confirmation of their next steps, making the process as smooth as possible.

This timeline shows the power of automated lead handling. From initial contact to scheduling a viewing, Agent Response enables a seamless registration experience that works on autopilot, capturing leads and setting them up for follow-up at any time of day.

Imagine arriving at the office to find new leads fully qualified, informed, and ready for action—no more scrambling to catch up on enquiries that came in overnight. Agent Response makes it easy to start each day with a pipeline of warm leads, maximising productivity and ensuring that every opportunity is nurtured.

With Agent Response, you’re always one step ahead.



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