The importance of Estate Agents taking offers in writing

August 16, 2021

The importance of Estate Agents taking offers in writing

by The Agent Response Team

Do you take all of your offers on properties in writing? Or are you happy to receive them verbally?

We are strong believers that all offers from potential buyers should be presented to the Estate Agent in writing, and this is why.

Firstly, if you are an Estate Agent, you will know that all offers received to the agent must be passed onto your vendor

in writing

within 24 hours, as a legal requirement. So, it only makes sense that all offers are taken from buyers in writing too.

Bad telephone lines, lost signal, or an accent you aren’t familiar with is a recipe for disaster when taking an offer- along with busy days, out on appointments, and having your attention split between clients. The last thing you want to do is provide the wrong offer to your valuable client and lose trust from both parties.

To avoid the risk of mishearing, miscommunication, or information being lost in translation, receiving offers in writing is the best way forward for your clients and your agency, to ensure that you are passing on information which is 100% correct.

To help with the transition, we have developed an online offer form that you can provide to your prospective buyers. Keep an eye out for further information being released soon, or email Mike at

[email protected]

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