• blog
  • The importance of Estate Agents taking offers in writing

August 16, 2021

The importance of Estate Agents taking offers in writing

byThe Agent Response Team The Agent Response Team


Do you take all of your offers on properties in writing? Or are you happy to receive them verbally?


 


We are strong believers that all offers from potential buyers should be presented to the Estate Agent in writing, and this is why.


 



Firstly, if you are an Estate Agent, you will know that all offers received to the agent must be passed onto your vendor



in writing



within 24 hours, as a legal requirement. So, it only makes sense that all offers are taken from buyers in writing too.



 


Bad telephone lines, lost signal, or an accent you aren’t familiar with is a recipe for disaster when taking an offer- along with busy days, out on appointments, and having your attention split between clients. The last thing you want to do is provide the wrong offer to your valuable client and lose trust from both parties.


 


To avoid the risk of mishearing, miscommunication, or information being lost in translation, receiving offers in writing is the best way forward for your clients and your agency, to ensure that you are passing on information which is 100% correct.


 


To help with the transition, we have developed an online offer form that you can provide to your prospective buyers. Keep an eye out for further information being released soon, or email Mike at 


[email protected]





More Of Our Recent Articles

Time-Saving Tech: Smart Forms for Estate Agent Efficiency

Drowning in Admin? You’re Not Alone Running a successful estate agency requires efficiency, responsiveness, and a strong focus on customer service. However, many agents find themselves drowning in repetitive administrative tasks-especially when it comes to form filling, data entry, and customer communications. These tasks are necessary but time-consuming, pulling agents away from higher-value work like… Continue reading Time-Saving Tech: Smart Forms for Estate Agent Efficiency

The Agent Response Team
The Agent Response Team April 15th, 2025
Lead Management
Is This the Future of Lead Management for Estate Agents?

Let’s be honest…managing leads, responding to enquiries, and keeping properties moving can feel like an endless cycle of admin. For your team, time is precious, and every missed opportunity can mean lost revenue. That’s why we created Agent Response; a powerful automation tool designed to streamline your processes and help your agency run more efficiently.… Continue reading Is This the Future of Lead Management for Estate Agents?

The Agent Response Team
The Agent Response Team March 25th, 2025
Letting Agent's Survival Guide
The Letting Agent’s Survival Guide: Handling 142 Enquiries Per Let (Without Losing Your Mind!)

The lettings industry is as busy as ever. With demand soaring, agents are handling a staggering number of enquiries for every property. But here’s the real challenge: how do you respond to everyone, filter out time-wasters, and focus on the best tenants, without working 24/7? At Agent Response, we’ve seen first-hand how overwhelming this can… Continue reading The Letting Agent’s Survival Guide: Handling 142 Enquiries Per Let (Without Losing Your Mind!)

The Agent Response Team
The Agent Response Team March 18th, 2025
Smart Forms
The Lead Loss Trap: Why Your Website Isn’t Converting

One of the most common challenges estate agents face is website integration; ensuring that their online presence effectively connects with their other systems. Without seamless integration, valuable leads can be lost, client enquiries may go unanswered, and operational inefficiencies can arise. At Agent Response, we offer a powerful solution to this problem: high-value smart forms… Continue reading The Lead Loss Trap: Why Your Website Isn’t Converting

The Agent Response Team
The Agent Response Team March 12th, 2025

Tips and Insights

Subscribe to The Agent Response blog

Sign up to get the latest resources and guides to help estate agents streamline their processes, improve client relationships, and achieve greater success