The inbox is full.The phone keeps ringing.And somewhere in that queue of 63 new enquiries, there’s someone just trying to find a home. Each message isn’t just a lead. It’s a person looking for answers. A family hoping for a fresh start. Someone caught in the limbo between searching and settling. And then there’s your… Continue reading When Tenants Need Help — and Your Team Is Overwhelmed

You’ve built a great estate agency. The boards are going up, your team’s running hard, and the portal listings are humming. But despite all that activity, there’s often a quiet frustration that lingers in the background — the sense that your CRM is full of opportunity you’re not quite tapping into. Your database holds years… Continue reading Your next instruction is already in your database

3,000 Enquiries. 19 Lets. Endless Admin. In August, one of our customers received over 3,000 tenant enquiries. From those, just 19 lets were agreed. That ratio is normal in lettings, but it highlights a much bigger challenge: lead management. Thousands of enquiries pour in, yet only a tiny fraction turn into actual tenancies.   The… Continue reading Small Teams, Big Results: How Agent Response Gives You Time Back

If you’re using the Agent Response Payment Platform, you’re already equipped with a powerful tool for collecting payments easily from buyers and sellers. But the real value goes beyond convenience, it’s about unlocking new income streams and optimising what you’re already offering. An Agent Response customers recently trialled different pricing for one of their buyer-facing… Continue reading The Goldilocks Pricing Strategy That Makes Estate Agents More Money