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March 18, 2025

The Letting Agent’s Survival Guide: Handling 142 Enquiries Per Let (Without Losing Your Mind!)

byThe Agent Response Team The Agent Response Team

The lettings industry is as busy as ever. With demand soaring, agents are handling a staggering number of enquiries for every property. But here’s the real challenge: how do you respond to everyone, filter out time-wasters, and focus on the best tenants, without working 24/7?

At Agent Response, we’ve seen first-hand how overwhelming this can be. One of our customers recently generated 2,998 leads in a single month, averaging 142 enquiries per let – and still managed to secure 21 lets with ease.

The secret? Automation and pre-qualification.

Too Many Enquiries, Too Little Time

If you’re in lettings, this will sound familiar:

  • Your inbox is flooded with enquiries within minutes of listing a property.
  • You spend hours answering the same questions over and over.
  • You waste time chasing applicants who aren’t serious.
  • Your phone never stops ringing.

And with rising rents and a shortage of available properties, tenant demand is only increasing. The result? More stress, more admin, and a higher risk of missing great applicants simply because you’re overwhelmed.

How Automation Saves You 250+ Hours a Month

By automating lead management, our customer saved nearly 250 hours of work in a single month—that’s over £24,000 in saved staff costs this year alone.

Here’s how Agent Response makes it happen:

✅ Instant Replies to Every Enquiry – No more missed leads. Every applicant gets an immediate response.
✅ Pre-Qualification Built In – Filters out unqualified leads, so only serious tenants make it through.
✅ Works for Both Phone & Email – Whether they call or email, every enquiry is handled efficiently.
✅ Prioritises the Best Tenants – Identifies top applicants so you can focus on closing deals, not chasing dead-end leads.

A Smarter Way to Manage Lettings

With a dedicated pre-qualification phone number, Agent Response handles all initial calls, saving your team over 5 minutes per enquiry. That adds up fast—meaning you can focus on securing lets, not sifting through endless messages.

The lettings market isn’t slowing down, but with the right tools, you don’t have to drown in enquiries. Agent Response ensures every lead is answered while letting you focus on the best tenants.

Ready to work smarter, not harder?

Book a demo with Mike today and see how automation can transform your lettings process. 🚀

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